Helping Consumers Express Their Voice, Helping Companies Prime Their Ears
Write a Letter
Let your voice be heard. Use our letter writing system to give top companies and brands your feedback. For companies not in our database, you can prepare, polish, and send the letter yourself.
15 Minutes of Fame is where we highlight some of our best and most memorable letters. You must login or create an account in order to add comments to these letters.
by Sheri H. of Owasso , Oklahoma written to Best Buy Posted Wed January 7, 2009 12:00 pm
I went to Best Buy on Christmas Eve looking for a self powered USB, because my front USB ports weren’t working. I talked to a member of the Geek Squad and he said that would temporarily fix my problem, but that something was causing a power leak and it would eventually cause my pc to quit working altogether. He said the best thing to do would be to replace the power source, which would be a...
by Nancy O. of San Antonio, Texas written to Michael's Stores, Inc. Posted Tue January 6, 2009 12:00 pm 10 replies, Last Updated: Wed January 7, 2009 1:19 am
I purchased the wrong frame for a Christmas gift and returned the frame with the intent to even exchange the item for another. Unfortunately, I did not have the receipt, but I did not want a refund of cash back. I wanted to do an even exchange. I was charged 20% to even exchange my item. The difference in the two items (after the 20% fee) was a credit to me of 31 cents. The manager said that...
by J D. of New Port Richey, Florida written to Salvation Army Posted Tue January 6, 2009 12:00 pm 7 replies, Last Updated: Tue January 6, 2009 9:28 pm
In 2007 I went to the site in Port Richey, FL. to get a Christmas basket. I took identification with me. The woman in charge took a seat across the table from me, then looked me in the eye & said that she was reluctant to give me assistance as I had no job. At that point the lights in the building went out. Several days later I arrived for my appointment & found her waiting at the counter. She...
by Stacie S. of Turlock, California written to McDonald's Posted Tue January 6, 2009 12:00 pm 4 replies, Last Updated: Tue January 6, 2009 5:25 pm
I'm furious with McDonald's. My son walked to the McDonald's on Geer Rd in Turlock California and brought home some food which included 2 grilled BBQ wraps. When my son took his second bite of his BBQ wrap he yelled out, I looked over and he pulled the snack wrap from his mouth and we looked down and what do you think we pulled from the wrap? A metal what looked like a C hook, it was big! It...
by Jacob S. of Phoenix, Arizona written to Capital One Financial Posted Mon January 5, 2009 12:00 pm 17 replies, Last Updated: Tue January 6, 2009 8:12 pm
I just received a letter stating that my account had been suspended due to inactivity and would be closed in 60 days. I immediately called customer service and was informed that it is NOT possible for anyone at Capital One to reinstate my account and was told I would need to apply for another card.
Being fairly responsible with my credit, I kept this card locked away for emergencies. Had I...
by Sue H. of Fond du Lac, Wisconsin written to Holiday Inn Posted Mon January 5, 2009 12:00 pm 4 replies, Last Updated: Tue January 6, 2009 9:59 pm
We are absolutely thrilled with the Holiday Inn on Highway 10 in Stevens Point, WI!
Our daughter had a gymnastics meet on Sunday, January 4. Our plan had been to drive up early on Sunday morning(about an hour and a half trip), in order to arrive in time for the 9 a.m. competition.
However, a quick glance at the weather on Saturday made us realize that springing for a hotel room would be...
by Khamphanh S. of Silver Spring, Maryland written to The Limited, Inc. Posted Mon January 5, 2009 12:00 pm 5 replies, Last Updated: Tue January 6, 2009 9:16 am
I received a snail mail coupon from "The Limited" for $10 off a $50 purchase. When checking out with my $60+ worth of items, cashier asked if I wanted to save an extra 15% by opening a "The Limited" credit card. Sounded good to me. I applied and got approved.
Cashier applied the 15% discount by applying the new card membership discount but was then unable to apply the $10 off $50 purchase...
by Novel J. of Masury, Ohio written to Burger King Posted Sun January 4, 2009 12:00 pm 28 replies, Last Updated: Tue January 6, 2009 9:20 pm
We had taken my grandchildren there to use their gift certificates. It was 11:30 and usually would be busy but must have been an off day, because there was only 3 other customers there and 2 had been served and one was waiting at the counter on their food to be done.
My grandson had already received 2 of the same toys that he got in his meal and his sister got a different one this time. He...
by SABRINA S. of CHARLESTON, West Virginia written to Jameson Inns, Inc Posted Sun January 4, 2009 12:00 pm 31 replies, Last Updated: Tue January 6, 2009 5:21 pm
TO WHOM IT MAY CONCERN:
WE STAYED 2 NIGHTS AT YOUR LOCATION IN LENOIR, NC, ROOM 100, AND WHILE THE STAY WAS OK UNFORTUNENTLY WE FORGOT OUR OWN PILLOWS THAT WE MUST TRAVEL WITH. THEY OUR PRESCRIPTION ORTHOPEDIC PILLOWS.
WE CONTACTED THE HOTEL & THE WOMAN WHOM ANSWERED STATED THAT THEY WOULD NOT SEND ANY FORGOTTEN ITEMS. WE EVEN OFFERED TO PAY! I HAVE FORGOTTEN BIGGER ITEMS AT OTHER HOTELS...
Posted Wed December 31, 2008 12:00 pm 80 replies, Last Updated: Tue January 6, 2009 10:03 pm
One of the great things about the internet is it's never dull. Even if things seem boring for the moment, just wait a couple of minutes and it's bound to change. Earlier this month, Facebook, the very popular social networking site, began pulling images of women breastfeeding from user profiles, citing a decency policy. This has caused an amazing Read More
Posted Mon December 29, 2008 12:00 pm 10 replies, Last Updated: Mon December 29, 2008 9:46 pm
Whole Foods Markets is in the process of creating a mobile web site. Presumably, such a site could be easily accessed by mobile phones and could be used to push on the go info to a user's cell phone. Examples might be stuff like "create shopping lists on the fly" etc.
Whether you're a Whole Foods shopper or not, what kind of features would you like to see on such a site?
Well, we asked for feedback and you are sending -- nay, catapulting -- it our way! While most of you are delighted if not relieved we finally got the...